Selling into the EU from outside? You need a point of contact inside the Union.
If you manufacture outside the EU — in Turkey, the UK or other markets — and sell products with digital elements to customers in the Union, CRA applies to you directly, just as it does to a European manufacturer. The practical question is simple: who holds the documentation in the EU, and who responds to European authorities when they request information about your product?
What is an authorised representative?
Under Article 18 of the CRA, a manufacturer may appoint, via a written mandate, a person established in the EU to take on part of the administrative duties in relation to authorities. To be clear: under the CRA, appointing an authorised representative is optional — unlike medical device or radio equipment regulations, where it is mandatory. We will not sell you false urgency. We offer a genuine simplification of access to the EU market.
Why you might want one anyway
A single point of contact with market surveillance authorities, in the EU's language and time zone.
Documentation custody: we hold your declaration of conformity and technical documentation available to authorities for at least 10 years.
Incident routing: if you have no EU establishment, incident reporting obligations are channelled through the member state of your authorised representative. With a representative in Romania, you have a clear, predictable channel to the competent authority, rather than depending on the importer–distributor chain.
What we do — and what stays with you
URIEL Consult manages the administrative side and the dialogue with authorities. We do not secure the product and do not take on the manufacturer's technical obligations. Security requirements under Art. 13 — secure design, SBOM, vulnerability management, updates — remain with you, the manufacturer; your technical team must manage them.
How it works
You sign a framework mandate with URIEL Consult.
You hand over your declaration of conformity and technical documentation; we archive them securely, per product.
We receive authority alerts and requests and guide you through notification.
We respond to market surveillance on the basis of your documentation.
A rule we follow
For the same client, we either represent you OR audit you — not both. This keeps conflicts of interest at bay and protects your file.